Rector's Reception
A direct line to university leadership. The Rector's Reception is here to listen, guide, and connect you with the right support.
Our door is always open — because every voice matters.
The Rector's Office
Your connection to university leadership
The Rector's Reception serves as the central point of contact between the university community and its leadership. Whether you're a student with a concern, a parent with a question, or a partner seeking collaboration — this is where conversations begin.
We believe in transparent, accessible leadership. The Reception team ensures your message reaches the right person, and that you receive a timely, thoughtful response.
What the Rector's Reception handles
Appeals & Feedback
Submit formal appeals, complaints, or feedback about any aspect of university life. Every submission is reviewed and directed to the appropriate department for resolution.
Official Requests
Request official letters, references, or documents from the university. The Reception coordinates with academic and administrative offices to process your needs.
Meetings & Appointments
Schedule a meeting with the Rector or senior leadership. We coordinate calendars and ensure your time with university leaders is productive and focused.
How to reach the Rector's Office
A simple, transparent process from first contact to resolution
Submit Your Request
Visit in person, call, email, or use the online form below to share your inquiry
We Acknowledge
You'll receive confirmation within 1 business day that your message has been received
Review & Route
Your inquiry is reviewed and directed to the appropriate office or leadership member
Response
You receive a formal response or resolution within 5 business days
Follow-Up
We follow up to ensure your matter has been fully resolved and you are satisfied with the outcome
Frequently Asked Questions
For general inquiries, walk-ins are welcome during office hours. However, if you wish to meet with the Rector or a specific senior leader, we recommend scheduling an appointment in advance by calling or emailing the Reception.
All inquiries are acknowledged within 1 business day. Most requests are fully resolved within 5 business days. Complex matters may take longer, but you will be informed of the timeline and progress.
Absolutely. Parents and guardians are welcome to reach out with questions about their student's experience, university policies, or any concerns. We value open communication with families and will do our best to assist.
For urgent matters during office hours, please call the Reception directly. Outside office hours, send an email marked "URGENT" in the subject line. Emergency situations should be directed to campus security.
Yes. While providing your contact details helps us follow up and resolve issues more effectively, anonymous submissions are accepted. All feedback is treated with confidentiality and respect.
Yes. The Rector's Reception coordinates meetings between university leadership and external partners, including businesses, government bodies, and other educational institutions. Please email us with your proposal and we will arrange accordingly.